[{"data":1,"prerenderedAt":1756},["ShallowReactive",2],{"docs-index-en":3,"doc-en-14-faq-glossaire":735},[4,31,65,119,198,296,351,394,470,512,546,578,629,673,710],{"stem":5,"group":6,"icon":7,"path":8,"title":9,"summary":10,"headings":11},"00-presentation","discover","i-lucide-compass","\u002Fhelp\u002Foverview","Overview of Maya Reach","Maya Reach is a B2B prospecting platform for LinkedIn.",[12,16,19,22,25,28],{"id":13,"text":14,"depth":15},"what-the-platform-does","What the platform does",2,{"id":17,"text":18,"depth":15},"who-it-is-for","Who it is for",{"id":20,"text":21,"depth":15},"the-modules","The modules",{"id":23,"text":24,"depth":15},"the-three-step-method","The three-step method",{"id":26,"text":27,"depth":15},"the-guarantees","The guarantees",{"id":29,"text":30,"depth":15},"what-is-not-available-yet","What is not available yet",{"stem":32,"group":6,"icon":33,"path":34,"title":35,"summary":36,"headings":37},"01-cas-usage","i-lucide-lightbulb","\u002Fhelp\u002Fuse-cases","Use cases","This chapter describes nine common situations.",[38,41,44,47,50,53,56,59,62],{"id":39,"text":40,"depth":15},"1-several-offers-several-targets","1. Several offers, several Targets",{"id":42,"text":43,"depth":15},"2-announce-a-webinar-to-your-connections","2. Announce a webinar to your connections",{"id":45,"text":46,"depth":15},"3-approach-2nd-degree-prospects","3. Approach 2nd-degree prospects",{"id":48,"text":49,"depth":15},"4-revive-dormant-conversations","4. Revive dormant conversations",{"id":51,"text":52,"depth":15},"5-import-the-people-who-reacted-to-a-post","5. Import the people who reacted to a post",{"id":54,"text":55,"depth":15},"6-make-your-expertise-known-from-watch-to-post","6. Make your expertise known: from watch to post",{"id":57,"text":58,"depth":15},"7-qualify-new-prospects-every-night","7. Qualify new prospects every night",{"id":60,"text":61,"depth":15},"8-reply-to-a-prospect-who-replied","8. Reply to a prospect who replied",{"id":63,"text":64,"depth":15},"9-plan-a-series-of-posts","9. Plan a series of posts",{"stem":66,"group":67,"icon":68,"path":69,"title":70,"summary":71,"headings":72},"02-demarrage","start","i-lucide-rocket","\u002Fhelp\u002Fgetting-started","Getting started","This chapter explains how to open an account, create your workspace and prepare it for prospecting.",[73,76,79,82,86,89,92,95,98,101,104,107,110,113,116],{"id":74,"text":75,"depth":15},"create-an-account","Create an account",{"id":77,"text":78,"depth":15},"create-the-workspace","Create the workspace",{"id":80,"text":81,"depth":15},"the-five-step-setup-assistant","The five-step setup assistant",{"id":83,"text":84,"depth":85},"step-1-your-business","Step 1 — \"Your business\"",3,{"id":87,"text":88,"depth":85},"step-2-what-we-understood","Step 2 — \"What we understood\"",{"id":90,"text":91,"depth":85},"step-3-who-do-you-sell-to","Step 3 — \"Who do you sell to?\"",{"id":93,"text":94,"depth":85},"step-4-first-campaign","Step 4 — \"First campaign\"",{"id":96,"text":97,"depth":85},"step-5-connect-linkedin","Step 5 — \"Connect LinkedIn\"",{"id":99,"text":100,"depth":15},"the-get-started-list","The \"Get started\" list",{"id":102,"text":103,"depth":15},"connect-linkedin","Connect LinkedIn",{"id":105,"text":106,"depth":85},"connect-or-reconnect","Connect or reconnect",{"id":108,"text":109,"depth":85},"standard-premium-or-sales-navigator","Standard, Premium or Sales Navigator",{"id":111,"text":112,"depth":85},"daily-budgets","Daily budgets",{"id":114,"text":115,"depth":15},"the-trial-period","The trial period",{"id":117,"text":118,"depth":15},"secure-your-account","Secure your account",{"stem":120,"group":67,"icon":121,"path":122,"title":123,"summary":124,"headings":125},"03-assistant","i-lucide-bot","\u002Fhelp\u002Fassistant","The assistant","The assistant lets you use the platform in natural language.",[126,129,132,135,138,141,144,147,150,153,156,159,162,165,168,171,174,177,180,183,186,189,192,195],{"id":127,"text":128,"depth":15},"where-to-find-the-assistant","Where to find the assistant",{"id":130,"text":131,"depth":15},"the-six-tabs","The six tabs",{"id":133,"text":134,"depth":85},"what-else-the-campaigns-tab-can-do","What else the \"Campaigns\" tab can do",{"id":136,"text":137,"depth":15},"the-rules-the-assistant-follows","The rules the assistant follows",{"id":139,"text":140,"depth":15},"what-you-see-in-the-conversation","What you see in the conversation",{"id":142,"text":143,"depth":85},"tool-cards","Tool cards",{"id":145,"text":146,"depth":85},"the-approval-required-card","The \"Approval required\" card",{"id":148,"text":149,"depth":85},"a-card-is-waiting-for-your-answer","\"A card is waiting for your answer\"",{"id":151,"text":152,"depth":85},"the-proposed-plan-card","The \"Proposed plan\" card",{"id":154,"text":155,"depth":15},"how-to-word-a-request","How to word a request",{"id":157,"text":158,"depth":15},"ready-made-requests","Ready-made requests",{"id":160,"text":161,"depth":15},"full-conversations","Full conversations",{"id":163,"text":164,"depth":85},"1-build-an-acquisition-campaign-campaigns-tab","1. Build an acquisition campaign (\"Campaigns\" tab)",{"id":166,"text":167,"depth":85},"2-announce-a-webinar-with-a-plan-campaigns-tab","2. Announce a webinar with a plan (\"Campaigns\" tab)",{"id":169,"text":170,"depth":85},"3-qualify-a-list-command-tab","3. Qualify a list (\"Command\" tab)",{"id":172,"text":173,"depth":85},"4-arm-autopilot-search-tab","4. Arm Autopilot (\"Search\" tab)",{"id":175,"text":176,"depth":85},"5-reply-to-a-message-inbox-tab","5. Reply to a message (\"Inbox\" tab)",{"id":178,"text":179,"depth":85},"6-create-a-watch-intelligence-tab","6. Create a watch (\"Intelligence\" tab)",{"id":181,"text":182,"depth":85},"7-write-a-post-for-a-target-publish-tab","7. Write a post for a Target (\"Publish\" tab)",{"id":184,"text":185,"depth":85},"8-find-out-how-many-people-you-can-contact-today-command-tab","8. Find out how many people you can contact today (\"Command\" tab)",{"id":187,"text":188,"depth":85},"9-create-and-confirm-a-target-from-a-campaign-campaigns-tab","9. Create and confirm a Target from a campaign (\"Campaigns\" tab)",{"id":190,"text":191,"depth":85},"10-manage-a-campaigns-approval-queue-campaigns-tab","10. Manage a campaign's approval queue (\"Campaigns\" tab)",{"id":193,"text":194,"depth":15},"cost-of-the-assistant","Cost of the assistant",{"id":196,"text":197,"depth":15},"history-and-dictation","History and dictation",{"stem":199,"group":200,"icon":201,"path":202,"title":203,"summary":204,"headings":205},"04-prospects","use","i-lucide-users","\u002Fhelp\u002Fprospects","Prospects","The \"Prospects\" screen contains your prospect database and the tools to fill it.",[206,209,212,215,218,221,224,227,230,233,236,239,242,245,248,251,254,257,260,263,266,269,272,275,278,281,284,287,290,293],{"id":207,"text":208,"depth":15},"my-database","My database",{"id":210,"text":211,"depth":85},"choose-a-target","Choose a Target",{"id":213,"text":214,"depth":15},"filters-views-and-states","Filters, views and states",{"id":216,"text":217,"depth":85},"filters","Filters",{"id":219,"text":220,"depth":85},"views","Views",{"id":222,"text":223,"depth":85},"prospect-states","Prospect states",{"id":225,"text":226,"depth":85},"disposition-and-evaluation-two-different-things","Disposition and evaluation: two different things",{"id":228,"text":229,"depth":85},"archived-prospects","Archived prospects",{"id":231,"text":232,"depth":15},"act-on-a-selection","Act on a selection",{"id":234,"text":235,"depth":15},"search-find-prospects-on-linkedin","Search: find prospects on LinkedIn",{"id":237,"text":238,"depth":85},"three-modes","Three modes",{"id":240,"text":241,"depth":85},"people-or-companies","People or companies",{"id":243,"text":244,"depth":85},"classic-or-sales-navigator","Classic or Sales Navigator",{"id":246,"text":247,"depth":85},"run-a-manual-search","Run a manual search",{"id":249,"text":250,"depth":85},"what-a-search-costs","What a search costs",{"id":252,"text":253,"depth":85},"save-a-search","Save a search",{"id":255,"text":256,"depth":85},"a-target-that-runs-dry","A Target that runs dry",{"id":258,"text":259,"depth":15},"import-the-results-of-a-search","Import the results of a search",{"id":261,"text":262,"depth":15},"import-a-csv-file","Import a CSV file",{"id":264,"text":265,"depth":15},"import-the-people-who-reacted-to-a-post","Import the people who reacted to a post",{"id":267,"text":268,"depth":15},"queues","Queues",{"id":270,"text":271,"depth":15},"history","History",{"id":273,"text":274,"depth":15},"the-prospect-record","The prospect record",{"id":276,"text":277,"depth":85},"profile","\"Profile\"",{"id":279,"text":280,"depth":85},"scores","\"Scores\"",{"id":282,"text":283,"depth":85},"analysis","\"Analysis\"",{"id":285,"text":286,"depth":85},"publications","\"Publications\"",{"id":288,"text":289,"depth":85},"timeline","\"Timeline\"",{"id":291,"text":292,"depth":85},"direct-interactions","Direct interactions",{"id":294,"text":295,"depth":15},"mark-a-prospect-as-opted-out","Mark a prospect as opted out",{"stem":297,"group":200,"icon":298,"path":299,"title":300,"summary":301,"headings":302},"05-cibles-qualification","i-lucide-target","\u002Fhelp\u002Ftargets-qualification","Targets and qualification","A Target describes your ideal customer for one offer.",[303,306,309,312,315,318,321,324,327,330,333,336,339,342,345,348],{"id":304,"text":305,"depth":15},"what-a-target-is","What a Target is",{"id":307,"text":308,"depth":15},"create-a-target","Create a Target",{"id":310,"text":311,"depth":85},"by-hand","By hand",{"id":313,"text":314,"depth":85},"with-draft-with-ai","With \"Draft with AI\"",{"id":316,"text":317,"depth":85},"with-suggest-my-targets","With \"Suggest my Targets\"",{"id":319,"text":320,"depth":85},"with-the-assistant","With the assistant",{"id":322,"text":323,"depth":15},"draft-and-confirmed","Draft and confirmed",{"id":325,"text":326,"depth":15},"the-default-target","The default Target",{"id":328,"text":329,"depth":15},"archive-a-target","Archive a Target",{"id":331,"text":332,"depth":15},"how-a-prospect-is-scored","How a prospect is scored",{"id":334,"text":335,"depth":15},"run-an-evaluation","Run an evaluation",{"id":337,"text":338,"depth":15},"the-daily-cap-and-the-queues","The daily cap and the queues",{"id":340,"text":341,"depth":15},"have-the-ai-review-a-target","Have the AI review a Target",{"id":343,"text":344,"depth":85},"the-alert-banner","The alert banner",{"id":346,"text":347,"depth":85},"read-and-apply-the-review","Read and apply the review",{"id":349,"text":350,"depth":85},"re-score-the-sample","Re-score the sample",{"stem":352,"group":200,"icon":353,"path":354,"title":355,"summary":356,"headings":357},"06-pilote-automatique","i-lucide-moon-star","\u002Fhelp\u002Fautopilot","Autopilot","Autopilot fills your database every night.",[358,361,364,367,370,373,376,379,382,385,388,391],{"id":359,"text":360,"depth":15},"what-autopilot-does-every-night","What Autopilot does every night",{"id":362,"text":363,"depth":15},"before-arming","Before arming",{"id":365,"text":366,"depth":15},"arm-autopilot","Arm Autopilot",{"id":368,"text":369,"depth":85},"from-the-targets-screen","From the \"Targets\" screen",{"id":371,"text":372,"depth":85},"from-the-setup-assistant","From the setup assistant",{"id":374,"text":375,"depth":85},"from-the-assistant","From the assistant",{"id":377,"text":378,"depth":85},"the-autopilot-can-use-up-your-whole-daily-quota-alert","The \"Autopilot can use up your whole daily quota\" alert",{"id":380,"text":381,"depth":15},"the-profile-reserve","The profile reserve",{"id":383,"text":384,"depth":15},"what-autopilot-costs","What Autopilot costs",{"id":386,"text":387,"depth":15},"follow-autopilots-nights","Follow Autopilot's nights",{"id":389,"text":390,"depth":15},"get-qualified-prospects-into-a-campaign","Get qualified prospects into a campaign",{"id":392,"text":393,"depth":15},"disarm-or-change-autopilot","Disarm or change Autopilot",{"stem":395,"group":200,"icon":396,"path":397,"title":398,"summary":399,"headings":400},"07-campagnes","i-lucide-send","\u002Fhelp\u002Fcampaigns","Campaigns","A campaign sends a series of LinkedIn actions to a list of people: profile visit, like, comment, invitation, message, follow-up.",[401,404,407,408,411,413,416,419,422,425,427,430,433,436,438,441,443,446,448,451,453,456,459,461,464,467],{"id":402,"text":403,"depth":15},"1-the-four-campaign-types","1. The four campaign types",{"id":405,"text":406,"depth":15},"2-create-a-campaign","2. Create a campaign",{"id":319,"text":320,"depth":85},{"id":409,"text":410,"depth":15},"3-build-the-sequence","3. Build the sequence",{"id":412,"text":320,"depth":85},"with-the-assistant-1",{"id":414,"text":415,"depth":15},"4-the-replied-and-no-answer-branches","4. The Replied and No answer branches",{"id":417,"text":418,"depth":15},"5-sequence-templates","5. Sequence templates",{"id":420,"text":421,"depth":15},"6-target-qualified-leads-only-and-minimum-score","6. Target, qualified leads only and minimum score",{"id":423,"text":424,"depth":15},"7-add-contacts-the-pool-and-daily-intake","7. Add contacts, the pool and daily intake",{"id":426,"text":320,"depth":85},"with-the-assistant-2",{"id":428,"text":429,"depth":85},"manage-a-campaigns-prospects","Manage a campaign's prospects",{"id":431,"text":432,"depth":15},"8-the-send-window","8. The send window",{"id":434,"text":435,"depth":15},"9-approval-required-and-the-to-approve-queue","9. Approval required and the To approve queue",{"id":437,"text":320,"depth":85},"with-the-assistant-3",{"id":439,"text":440,"depth":15},"10-the-rehearsal","10. The rehearsal",{"id":442,"text":320,"depth":85},"with-the-assistant-4",{"id":444,"text":445,"depth":15},"11-activate-pause-stop-archive","11. Activate, pause, stop, archive",{"id":447,"text":320,"depth":85},"with-the-assistant-5",{"id":449,"text":450,"depth":15},"12-track-a-campaign","12. Track a campaign",{"id":452,"text":320,"depth":85},"with-the-assistant-6",{"id":454,"text":455,"depth":15},"13-statuses-explained","13. Statuses explained",{"id":457,"text":458,"depth":15},"14-automatic-adding-from-the-autopilot","14. Automatic adding from the Autopilot",{"id":460,"text":320,"depth":85},"with-the-assistant-7",{"id":462,"text":463,"depth":15},"15-the-follow-up-campaign-after-acceptance","15. The follow-up campaign after acceptance",{"id":465,"text":466,"depth":15},"16-the-invitations-page","16. The Invitations page",{"id":468,"text":469,"depth":15},"17-what-a-campaign-costs","17. What a campaign costs",{"stem":471,"group":200,"icon":472,"path":473,"title":474,"summary":475,"headings":476},"08-reception","i-lucide-inbox","\u002Fhelp\u002Finbox","Inbox","The Inbox gathers your LinkedIn conversations in a single mailbox.",[477,480,483,486,489,492,493,496,499,502,505,508,509],{"id":478,"text":479,"depth":15},"1-what-the-inbox-contains","1. What the Inbox contains",{"id":481,"text":482,"depth":15},"2-filters-and-search","2. Filters and search",{"id":484,"text":485,"depth":15},"3-read-a-conversation","3. Read a conversation",{"id":487,"text":488,"depth":15},"4-reply","4. Reply",{"id":490,"text":491,"depth":15},"5-the-copilot-and-quick-actions","5. The copilot and quick actions",{"id":319,"text":320,"depth":85},{"id":494,"text":495,"depth":15},"6-drafts-to-review","6. Drafts to review",{"id":497,"text":498,"depth":15},"7-saved-replies","7. Saved replies",{"id":500,"text":501,"depth":15},"8-the-nightly-opportunity-crawl","8. The nightly opportunity crawl",{"id":503,"text":504,"depth":15},"9-bulk-sending-to-a-segment","9. Bulk sending to a segment",{"id":506,"text":507,"depth":15},"10-a-person-who-no-longer-wants-to-be-contacted","10. A person who no longer wants to be contacted",{"id":412,"text":320,"depth":85},{"id":510,"text":511,"depth":15},"11-what-the-inbox-costs","11. What the Inbox costs",{"stem":513,"group":200,"icon":514,"path":515,"title":516,"summary":517,"headings":518},"09-publier","i-lucide-pen-line","\u002Fhelp\u002Fpublish","Publish","The \"Publish\" screen is where you prepare and publish your LinkedIn posts.",[519,522,525,528,531,534,537,540,543],{"id":520,"text":521,"depth":15},"1-draft-a-post","1. Draft a post",{"id":523,"text":524,"depth":15},"2-revise-a-draft","2. Revise a draft",{"id":526,"text":527,"depth":15},"3-attach-images-a-pdf-or-a-video","3. Attach images, a PDF or a video",{"id":529,"text":530,"depth":15},"4-schedule-or-publish","4. Schedule or publish",{"id":532,"text":533,"depth":15},"5-manage-the-list-of-posts","5. Manage the list of posts",{"id":535,"text":536,"depth":15},"6-the-on-linkedin-tab-comments-and-reactions","6. The On LinkedIn tab, comments and reactions",{"id":538,"text":539,"depth":15},"7-draft-a-post-from-an-intelligence-trend","7. Draft a post from an Intelligence trend",{"id":541,"text":542,"depth":15},"8-with-the-assistant","8. With the assistant",{"id":544,"text":545,"depth":15},"9-what-publishing-costs","9. What publishing costs",{"stem":547,"group":200,"icon":548,"path":549,"title":550,"summary":551,"headings":552},"10-veille","i-lucide-radar","\u002Fhelp\u002Fintelligence","Intelligence","A watch follows a topic on RSS feeds and on LinkedIn.",[553,556,559,562,565,568,571,574,575],{"id":554,"text":555,"depth":15},"1-create-a-watch","1. Create a watch",{"id":557,"text":558,"depth":15},"2-sources","2. Sources",{"id":560,"text":561,"depth":15},"3-runs-relaunching-and-the-daily-run","3. Runs, relaunching and the daily run",{"id":563,"text":564,"depth":15},"4-read-the-trends-and-the-synthesis","4. Read the trends and the synthesis",{"id":566,"text":567,"depth":15},"5-from-trend-to-post","5. From trend to post",{"id":569,"text":570,"depth":15},"6-people-who-reacted-to-a-post","6. People who reacted to a post",{"id":572,"text":573,"depth":15},"7-edit-archive-delete-a-watch","7. Edit, archive, delete a watch",{"id":541,"text":542,"depth":15},{"id":576,"text":577,"depth":15},"9-what-intelligence-costs","9. What Intelligence costs",{"stem":579,"group":580,"icon":581,"path":582,"title":583,"summary":584,"headings":585},"11-credits-abonnement","reference","i-lucide-wallet","\u002Fhelp\u002Fcredits-plans","Credits and subscription","The platform works with a monthly plan and credits.",[586,589,592,595,598,599,602,605,608,611,614,617,620,623,626],{"id":587,"text":588,"depth":15},"1-the-plans","1. The plans",{"id":590,"text":591,"depth":15},"2-the-price-of-each-action","2. The price of each action",{"id":593,"text":594,"depth":15},"3-what-is-free","3. What is free",{"id":596,"text":597,"depth":15},"4-the-wallet-and-the-usage-history","4. The wallet and the usage history",{"id":319,"text":320,"depth":85},{"id":600,"text":601,"depth":15},"5-monthly-renewal","5. Monthly renewal",{"id":603,"text":604,"depth":15},"6-subscribe-to-a-plan-by-card","6. Subscribe to a plan by card",{"id":606,"text":607,"depth":15},"7-promotion-codes","7. Promotion codes",{"id":609,"text":610,"depth":15},"8-vat","8. VAT",{"id":612,"text":613,"depth":85},"enter-your-intra-eu-vat-number","Enter your intra-EU VAT number",{"id":615,"text":616,"depth":15},"9-manage-my-subscription","9. Manage my subscription",{"id":618,"text":619,"depth":15},"10-top-up-credits","10. Top up credits",{"id":621,"text":622,"depth":15},"11-voucher-codes","11. Voucher codes",{"id":624,"text":625,"depth":15},"12-change-plan","12. Change plan",{"id":627,"text":628,"depth":15},"13-the-7-day-trial-and-the-workspace-closing","13. The 7-day trial and the workspace closing",{"stem":630,"group":580,"icon":631,"path":632,"title":633,"summary":634,"headings":635},"12-limites-securite","i-lucide-shield-check","\u002Fhelp\u002Flimits-security","Limits and security","LinkedIn can restrict an account that sends too many invitations or messages, or that acts at too regular a pace.",[636,639,642,645,648,651,654,657,658,661,664,667,670],{"id":637,"text":638,"depth":15},"1-why-limits","1. Why limits",{"id":640,"text":641,"depth":15},"2-invitations","2. Invitations",{"id":643,"text":644,"depth":15},"3-messages","3. Messages",{"id":646,"text":647,"depth":15},"4-profile-and-post-reads","4. Profile and post reads",{"id":649,"text":650,"depth":15},"5-linkedin-searches","5. LinkedIn searches",{"id":652,"text":653,"depth":15},"6-pace-send-window-and-random-delays","6. Pace, send window and random delays",{"id":655,"text":656,"depth":15},"7-where-to-see-and-set-your-limits","7. Where to see and set your limits",{"id":319,"text":320,"depth":85},{"id":659,"text":660,"depth":15},"8-no-action-toward-a-person-without-your-approval","8. No action toward a person without your approval",{"id":662,"text":663,"depth":15},"9-prospect-text-and-the-ai","9. Prospect text and the AI",{"id":665,"text":666,"depth":15},"10-separation-of-workspaces","10. Separation of workspaces",{"id":668,"text":669,"depth":15},"11-the-opt-out-list","11. The opt-out list",{"id":671,"text":672,"depth":15},"12-two-step-verification","12. Two-step verification",{"stem":674,"group":580,"icon":675,"path":676,"title":677,"summary":678,"headings":679},"13-compte-equipe","i-lucide-user-cog","\u002Fhelp\u002Faccount-team","Account and team","Your settings are split across two pages:",[680,683,686,689,692,695,698,701,704,707],{"id":681,"text":682,"depth":15},"1-the-my-profile-and-workspace-settings-sections","1. The My profile and Workspace settings sections",{"id":684,"text":685,"depth":15},"2-workspaces","2. Workspaces",{"id":687,"text":688,"depth":15},"3-the-owner-administrator-and-member-roles","3. The owner, administrator and member roles",{"id":690,"text":691,"depth":15},"4-invite-a-team-member","4. Invite a team member",{"id":693,"text":694,"depth":15},"5-connect-and-manage-the-linkedin-account","5. Connect and manage the LinkedIn account",{"id":696,"text":697,"depth":15},"6-the-workspace-brand","6. The workspace brand",{"id":699,"text":700,"depth":15},"7-ai-agent-instructions","7. AI agent instructions",{"id":702,"text":703,"depth":15},"8-agent-tools","8. Agent tools",{"id":705,"text":706,"depth":15},"9-usage","9. Usage",{"id":708,"text":709,"depth":15},"10-the-danger-zone","10. The danger zone",{"stem":711,"group":580,"icon":712,"path":713,"title":714,"summary":715,"headings":716},"14-faq-glossaire","i-lucide-book-open","\u002Fhelp\u002Ffaq-glossary","FAQ and glossary","This chapter answers the most common questions about the platform, then defines the terms used on screen.",[717,720,723,726,729,732],{"id":718,"text":719,"depth":15},"1-frequently-asked-questions","1. Frequently asked questions",{"id":721,"text":722,"depth":85},"qualification-and-prospects","Qualification and prospects",{"id":724,"text":725,"depth":85},"campaigns-and-sending","Campaigns and sending",{"id":727,"text":728,"depth":85},"publishing-and-intelligence","Publishing and Intelligence",{"id":730,"text":731,"depth":85},"credits-plan-and-account","Credits, plan and account",{"id":733,"text":734,"depth":15},"2-glossary","2. Glossary",{"body":736,"title":714,"summary":715,"headings":1749},{"type":737,"children":738},"root",[739,747,752,757,775,796,811,831,835,845,860,875,890,905,920,935,945,965,969,989,1004,1008,1023,1038,1053,1068,1083,1093,1108,1123,1133,1148,1163,1178,1188,1192,1196,1201],{"type":740,"tag":741,"props":742,"children":743},"element","p",{},[744],{"type":745,"value":746},"text","This chapter answers the most common questions about the platform, then defines the terms used on screen. Each answer points to the chapter that covers the topic in detail.",{"type":740,"tag":748,"props":749,"children":750},"h2",{"id":718},[751],{"type":745,"value":719},{"type":740,"tag":753,"props":754,"children":755},"h3",{"id":721},[756],{"type":745,"value":722},{"type":740,"tag":741,"props":758,"children":759},{},[760,766,768,773],{"type":740,"tag":761,"props":762,"children":763},"strong",{},[764],{"type":745,"value":765},"Does a well-qualified prospect have a confirmed need?",{"type":745,"value":767},"\nNot necessarily. The platform measures how well a prospect matches the criteria of your Targets. The same prospect can be evaluated against several Targets; the best match is highlighted. The reasons stay available. Need, budget and timing become clear in the conversation: qualification guarantees neither a meeting nor a contract. See ",{"type":740,"tag":769,"props":770,"children":771},"a",{"href":299},[772],{"type":745,"value":300},{"type":745,"value":774},".",{"type":740,"tag":741,"props":776,"children":777},{},[778,783,785,789,791,795],{"type":740,"tag":761,"props":779,"children":780},{},[781],{"type":745,"value":782},"Do I need to have Sales Navigator already?",{"type":745,"value":784},"\nNo. You can search for prospects with a classic LinkedIn account or with Sales Navigator. The type of search depends on the account you connect. A Sales Navigator account gives a higher search and profile read budget. See ",{"type":740,"tag":769,"props":786,"children":787},{"href":202},[788],{"type":745,"value":203},{"type":745,"value":790}," and ",{"type":740,"tag":769,"props":792,"children":793},{"href":632},[794],{"type":745,"value":633},{"type":745,"value":774},{"type":740,"tag":741,"props":797,"children":798},{},[799,804,806,810],{"type":740,"tag":761,"props":800,"children":801},{},[802],{"type":745,"value":803},"Can I find prospects from the reactions to a post?",{"type":745,"value":805},"\nYes. From a LinkedIn post found by a watch, you can see the people who reacted or commented (5 credits), then import the ones you choose. You then qualify them against your Target. A reaction shows interest in a piece of content, not necessarily a business need. See ",{"type":740,"tag":769,"props":807,"children":808},{"href":549},[809],{"type":745,"value":550},{"type":745,"value":774},{"type":740,"tag":741,"props":812,"children":813},{},[814,819,821,825,826,830],{"type":740,"tag":761,"props":815,"children":816},{},[817],{"type":745,"value":818},"What does the Autopilot do?",{"type":745,"value":820},"\nThe Autopilot feeds your database every night from the search linked to a Target, and has the new profiles evaluated. Only one Target per workspace can be on Autopilot at a time. Campaigns follow their own steps and rules. A campaign can automatically take in the leads that the Autopilot qualifies (\"Automatic admission\" setting). See ",{"type":740,"tag":769,"props":822,"children":823},{"href":354},[824],{"type":745,"value":355},{"type":745,"value":790},{"type":740,"tag":769,"props":827,"children":828},{"href":397},[829],{"type":745,"value":398},{"type":745,"value":774},{"type":740,"tag":753,"props":832,"children":833},{"id":724},[834],{"type":745,"value":725},{"type":740,"tag":741,"props":836,"children":837},{},[838,843],{"type":740,"tag":761,"props":839,"children":840},{},[841],{"type":745,"value":842},"Do my campaigns really send on LinkedIn?",{"type":745,"value":844},"\nYes. Campaign steps go out from your connected LinkedIn account, within the send window and the account's limits. The same applies to direct actions from a prospect record, Inbox replies, post publishing, and comments and reactions on your own posts.",{"type":740,"tag":741,"props":846,"children":847},{},[848,853,855,859],{"type":740,"tag":761,"props":849,"children":850},{},[851],{"type":745,"value":852},"Can I review messages before they are sent?",{"type":745,"value":854},"\nYes. The rehearsal shows the exact text that would go out, without sending anything. The \"Approval required\" mode holds each text in the \"To approve\" queue until you approve it. You can also pause a campaign at any time. See ",{"type":740,"tag":769,"props":856,"children":857},{"href":397},[858],{"type":745,"value":398},{"type":745,"value":774},{"type":740,"tag":741,"props":861,"children":862},{},[863,868,870,874],{"type":740,"tag":761,"props":864,"children":865},{},[866],{"type":745,"value":867},"Can the assistant send messages without me?",{"type":745,"value":869},"\nNo. Each assistant action that reaches a person shows an \"Approval required\" card. Nothing goes out until you click \"Approve\". The assistant's \"Campaigns\" tab cannot activate a campaign. See ",{"type":740,"tag":769,"props":871,"children":872},{"href":122},[873],{"type":745,"value":123},{"type":745,"value":774},{"type":740,"tag":741,"props":876,"children":877},{},[878,883,885,889],{"type":740,"tag":761,"props":879,"children":880},{},[881],{"type":745,"value":882},"What happens when a prospect replies?",{"type":745,"value":884},"\nThey leave all the sequences that target them. Their conversation appears in the Inbox, in the \"To reply\" filter. See ",{"type":740,"tag":769,"props":886,"children":887},{"href":473},[888],{"type":745,"value":474},{"type":745,"value":774},{"type":740,"tag":741,"props":891,"children":892},{},[893,898,900,904],{"type":740,"tag":761,"props":894,"children":895},{},[896],{"type":745,"value":897},"How many people can I invite per day?",{"type":745,"value":899},"\n15 per day on a classic LinkedIn account, 25 on a Premium or Sales Navigator account, and 100 per week. In the first weeks after the account is connected, the limit rises in steps: 5, then 10, then 15 per day. See ",{"type":740,"tag":769,"props":901,"children":902},{"href":632},[903],{"type":745,"value":633},{"type":745,"value":774},{"type":740,"tag":741,"props":906,"children":907},{},[908,913,915,919],{"type":740,"tag":761,"props":909,"children":910},{},[911],{"type":745,"value":912},"Is my LinkedIn account at risk of being restricted?",{"type":745,"value":914},"\nThe platform applies cautious limits per account: invitations, messages, profile reads, searches. It acts within a send window and spaces actions irregularly. These rules reduce the risk. LinkedIn does not publish its thresholds: no tool can guarantee that an account will never be restricted. See ",{"type":740,"tag":769,"props":916,"children":917},{"href":632},[918],{"type":745,"value":633},{"type":745,"value":774},{"type":740,"tag":741,"props":921,"children":922},{},[923,928,930,934],{"type":740,"tag":761,"props":924,"children":925},{},[926],{"type":745,"value":927},"Why is a step marked \"Skipped\"?",{"type":745,"value":929},"\nThe step did not apply to this person. Examples: no recent post to comment on, person already connected, invitation already pending. The person moves to the next step. The reason is shown in the lead journey. See ",{"type":740,"tag":769,"props":931,"children":932},{"href":397},[933],{"type":745,"value":398},{"type":745,"value":774},{"type":740,"tag":741,"props":936,"children":937},{},[938,943],{"type":740,"tag":761,"props":939,"children":940},{},[941],{"type":745,"value":942},"Can I send e-mails or WhatsApp messages?",{"type":745,"value":944},"\nNot yet. Sending by e-mail and by WhatsApp is planned. Today, campaigns and the Inbox use LinkedIn.",{"type":740,"tag":741,"props":946,"children":947},{},[948,953,955,959,960,964],{"type":740,"tag":761,"props":949,"children":950},{},[951],{"type":745,"value":952},"How do I stop contacting a person who asks me to?",{"type":745,"value":954},"\nMark them as opted out from the conversation or their prospect record. No more messages go out to them, on any channel, and their campaigns stop. See ",{"type":740,"tag":769,"props":956,"children":957},{"href":473},[958],{"type":745,"value":474},{"type":745,"value":790},{"type":740,"tag":769,"props":961,"children":962},{"href":632},[963],{"type":745,"value":633},{"type":745,"value":774},{"type":740,"tag":753,"props":966,"children":967},{"id":727},[968],{"type":745,"value":728},{"type":740,"tag":741,"props":970,"children":971},{},[972,977,979,983,984,988],{"type":740,"tag":761,"props":973,"children":974},{},[975],{"type":745,"value":976},"Can I create posts from my Intelligence watches?",{"type":745,"value":978},"\nYes. A trend found by a watch is a starting point: \"Suggest a post\" opens \"Publish\" with a pre-filled instruction. Add your expertise, have the draft written, review it, then schedule it. Prospecting campaigns follow their own steps. See ",{"type":740,"tag":769,"props":980,"children":981},{"href":515},[982],{"type":745,"value":516},{"type":745,"value":790},{"type":740,"tag":769,"props":985,"children":986},{"href":549},[987],{"type":745,"value":550},{"type":745,"value":774},{"type":740,"tag":741,"props":990,"children":991},{},[992,997,999,1003],{"type":740,"tag":761,"props":993,"children":994},{},[995],{"type":745,"value":996},"Does a scheduled post go out on its own?",{"type":745,"value":998},"\nYes. At the chosen time, the platform publishes the post on your LinkedIn account. \"Unschedule\" turns it back into a draft. See ",{"type":740,"tag":769,"props":1000,"children":1001},{"href":515},[1002],{"type":745,"value":516},{"type":745,"value":774},{"type":740,"tag":753,"props":1005,"children":1006},{"id":730},[1007],{"type":745,"value":731},{"type":740,"tag":741,"props":1009,"children":1010},{},[1011,1016,1018,1022],{"type":740,"tag":761,"props":1012,"children":1013},{},[1014],{"type":745,"value":1015},"How do credits work?",{"type":745,"value":1017},"\nOne credit is worth one euro cent. Credits are shared between the paid actions: qualification, drafting texts and posts, watch reports, some LinkedIn reads. The cost is shown before you start. Evaluating a prospect against three Targets counts as three evaluations. Your usage stays available in \"Workspace settings\", \"Usage\" section. See ",{"type":740,"tag":769,"props":1019,"children":1020},{"href":582},[1021],{"type":745,"value":583},{"type":745,"value":774},{"type":740,"tag":741,"props":1024,"children":1025},{},[1026,1031,1033,1037],{"type":740,"tag":761,"props":1027,"children":1028},{},[1029],{"type":745,"value":1030},"How do I open an account?",{"type":745,"value":1032},"\nSign-up is open. Create an account from the \"Create an account\" page and accept the terms of sale and the terms of use. A workspace created without an invitation waits for approval by the Maya Reach team. An invited person does not wait. See ",{"type":740,"tag":769,"props":1034,"children":1035},{"href":69},[1036],{"type":745,"value":70},{"type":745,"value":774},{"type":740,"tag":741,"props":1039,"children":1040},{},[1041,1046,1048,1052],{"type":740,"tag":761,"props":1042,"children":1043},{},[1044],{"type":745,"value":1045},"What can I try before paying?",{"type":745,"value":1047},"\nA new workspace starts on the Essai (trial) plan: 7 days and 2,000 credits, with the same features as the paid plans and lower caps. No card is required. The 7 days count from the creation of the workspace. See ",{"type":740,"tag":769,"props":1049,"children":1050},{"href":69},[1051],{"type":745,"value":70},{"type":745,"value":774},{"type":740,"tag":741,"props":1054,"children":1055},{},[1056,1061,1063,1067],{"type":740,"tag":761,"props":1057,"children":1058},{},[1059],{"type":745,"value":1060},"How much do the plans cost?",{"type":745,"value":1062},"\nEssentiel costs €99, Croissance €199 and Équipe €399 per month, excluding VAT. VAT is calculated at payment time. See ",{"type":740,"tag":769,"props":1064,"children":1065},{"href":582},[1066],{"type":745,"value":583},{"type":745,"value":774},{"type":740,"tag":741,"props":1069,"children":1070},{},[1071,1076,1078,1082],{"type":740,"tag":761,"props":1072,"children":1073},{},[1074],{"type":745,"value":1075},"How do I pay for my subscription?",{"type":745,"value":1077},"\nBy card, through Stripe. On the \"Subscription\" screen, click \"Pay by card\" under the plan you want. Your company's legal name and the full billing address are required. If you subscribe during the trial, your card is charged at the end of the trial. See ",{"type":740,"tag":769,"props":1079,"children":1080},{"href":582},[1081],{"type":745,"value":583},{"type":745,"value":774},{"type":740,"tag":741,"props":1084,"children":1085},{},[1086,1091],{"type":740,"tag":761,"props":1087,"children":1088},{},[1089],{"type":745,"value":1090},"Where do I enter a promotion code?",{"type":745,"value":1092},"\nOn the Stripe payment page, with \"Add promotion code\", when you subscribe. A promotion code applies to subscriptions only, not to credit top-ups. A voucher code is different: you enter it on the \"Subscription\" screen.",{"type":740,"tag":741,"props":1094,"children":1095},{},[1096,1101,1103,1107],{"type":740,"tag":761,"props":1097,"children":1098},{},[1099],{"type":745,"value":1100},"How do I change card, download an invoice or cancel?",{"type":745,"value":1102},"\nClick \"Manage my subscription\" on the \"Subscription\" screen. Cancellation takes effect at the end of the paid month. The month already started is not refunded. See ",{"type":740,"tag":769,"props":1104,"children":1105},{"href":582},[1106],{"type":745,"value":583},{"type":745,"value":774},{"type":740,"tag":741,"props":1109,"children":1110},{},[1111,1116,1118,1122],{"type":740,"tag":761,"props":1112,"children":1113},{},[1114],{"type":745,"value":1115},"What happens at the end of the trial?",{"type":745,"value":1117},"\nThree days before the end, owners and administrators receive an e-mail. On day 8, without a paid plan, the workspace is closed: your data stays available and LinkedIn messages keep arriving, but sending and paid actions stop. Paying for a plan or a voucher code reopens the workspace. See ",{"type":740,"tag":769,"props":1119,"children":1120},{"href":582},[1121],{"type":745,"value":583},{"type":745,"value":774},{"type":740,"tag":741,"props":1124,"children":1125},{},[1126,1131],{"type":740,"tag":761,"props":1127,"children":1128},{},[1129],{"type":745,"value":1130},"Does a credit top-up reopen my closed workspace?",{"type":745,"value":1132},"\nNo. Only paying for a plan, or a voucher code that opens a plan, reopens the workspace.",{"type":740,"tag":741,"props":1134,"children":1135},{},[1136,1141,1143,1147],{"type":740,"tag":761,"props":1137,"children":1138},{},[1139],{"type":745,"value":1140},"Can I invite my colleagues?",{"type":745,"value":1142},"\nThe number of team members depends on your plan: 2, 5 or 10. There is no invitation screen in your workspace yet: ask the platform team for the invitation. See ",{"type":740,"tag":769,"props":1144,"children":1145},{"href":676},[1146],{"type":745,"value":677},{"type":745,"value":774},{"type":740,"tag":741,"props":1149,"children":1150},{},[1151,1156,1158,1162],{"type":740,"tag":761,"props":1152,"children":1153},{},[1154],{"type":745,"value":1155},"Can other customers see my data?",{"type":745,"value":1157},"\nNo. Each workspace has its own data, and the separation applies on every read and every write. See ",{"type":740,"tag":769,"props":1159,"children":1160},{"href":632},[1161],{"type":745,"value":633},{"type":745,"value":774},{"type":740,"tag":741,"props":1164,"children":1165},{},[1166,1171,1173,1177],{"type":740,"tag":761,"props":1167,"children":1168},{},[1169],{"type":745,"value":1170},"Can I put the application in my colors?",{"type":745,"value":1172},"\nYes. The \"Brand\" section of \"Workspace settings\" sets the name, logo, colors and corner rounding for the whole workspace. See ",{"type":740,"tag":769,"props":1174,"children":1175},{"href":676},[1176],{"type":745,"value":677},{"type":745,"value":774},{"type":740,"tag":741,"props":1179,"children":1180},{},[1181,1186],{"type":740,"tag":761,"props":1182,"children":1183},{},[1184],{"type":745,"value":1185},"Can I use the application in English?",{"type":745,"value":1187},"\nYes. You set the language (French or English) in \"My profile\", \"General\" section. It is saved on your account and applies on all your devices.",{"type":740,"tag":1189,"props":1190,"children":1191},"hr",{},[],{"type":740,"tag":748,"props":1193,"children":1194},{"id":733},[1195],{"type":745,"value":734},{"type":740,"tag":741,"props":1197,"children":1198},{},[1199],{"type":745,"value":1200},"The terms are those used on screen. The French term in parentheses is the one shown when the interface is in French.",{"type":740,"tag":1202,"props":1203,"children":1204},"table",{},[1205,1224],{"type":740,"tag":1206,"props":1207,"children":1208},"thead",{},[1209],{"type":740,"tag":1210,"props":1211,"children":1212},"tr",{},[1213,1219],{"type":740,"tag":1214,"props":1215,"children":1216},"th",{},[1217],{"type":745,"value":1218},"Term",{"type":740,"tag":1214,"props":1220,"children":1221},{},[1222],{"type":745,"value":1223},"Definition",{"type":740,"tag":1225,"props":1226,"children":1227},"tbody",{},[1228,1242,1255,1268,1281,1294,1307,1320,1333,1346,1359,1372,1385,1398,1411,1424,1437,1450,1463,1476,1489,1502,1515,1528,1541,1554,1567,1580,1593,1606,1619,1632,1645,1658,1671,1684,1697,1710,1723,1736],{"type":740,"tag":1210,"props":1229,"children":1230},{},[1231,1237],{"type":740,"tag":1232,"props":1233,"children":1234},"td",{},[1235],{"type":745,"value":1236},"To review (À relire)",{"type":740,"tag":1232,"props":1238,"children":1239},{},[1240],{"type":745,"value":1241},"In the Inbox, the filter of conversations whose draft is waiting for your approval. In a campaign, the state of a text waiting for your decision.",{"type":740,"tag":1210,"props":1243,"children":1244},{},[1245,1250],{"type":740,"tag":1232,"props":1246,"children":1247},{},[1248],{"type":745,"value":1249},"To approve (À valider)",{"type":740,"tag":1232,"props":1251,"children":1252},{},[1253],{"type":745,"value":1254},"Sub-tab of a campaign's tracking in \"Approval required\" mode: the queue of texts to approve.",{"type":740,"tag":1210,"props":1256,"children":1257},{},[1258,1263],{"type":740,"tag":1232,"props":1259,"children":1260},{},[1261],{"type":745,"value":1262},"Action (Action)",{"type":740,"tag":1232,"props":1264,"children":1265},{},[1266],{"type":745,"value":1267},"Something a campaign step does to a person: visit, like, comment, invitation, message, follow-up.",{"type":740,"tag":1210,"props":1269,"children":1270},{},[1271,1276],{"type":740,"tag":1232,"props":1272,"children":1273},{},[1274],{"type":745,"value":1275},"Intake (Admission)",{"type":740,"tag":1232,"props":1277,"children":1278},{},[1279],{"type":745,"value":1280},"The entry of a person from the pool into the sequence. It happens every day, at the \"Contacts admitted per day, at most\" pace.",{"type":740,"tag":1210,"props":1282,"children":1283},{},[1284,1289],{"type":740,"tag":1232,"props":1285,"children":1286},{},[1287],{"type":745,"value":1288},"Automatic admission (Admission automatique)",{"type":740,"tag":1232,"props":1290,"children":1291},{},[1292],{"type":745,"value":1293},"A campaign setting that adds, every night, the leads the Autopilot has just qualified for its Target.",{"type":740,"tag":1210,"props":1295,"children":1296},{},[1297,1302],{"type":740,"tag":1232,"props":1298,"children":1299},{},[1300],{"type":745,"value":1301},"Approval required (Approbation requise)",{"type":740,"tag":1232,"props":1303,"children":1304},{},[1305],{"type":745,"value":1306},"Card shown by the assistant before an action that reaches a person or commits a significant cost. Nothing happens without \"Approve\".",{"type":740,"tag":1210,"props":1308,"children":1309},{},[1310,1315],{"type":740,"tag":1232,"props":1311,"children":1312},{},[1313],{"type":745,"value":1314},"Stopped (Arrêté)",{"type":740,"tag":1232,"props":1316,"children":1317},{},[1318],{"type":745,"value":1319},"Status of a person who has left a sequence, with the reason (replied, stopped manually, opt-out, etc.).",{"type":740,"tag":1210,"props":1321,"children":1322},{},[1323,1328],{"type":740,"tag":1232,"props":1324,"children":1325},{},[1326],{"type":745,"value":1327},"Arm, disarm (Armer, désarmer)",{"type":740,"tag":1232,"props":1329,"children":1330},{},[1331],{"type":745,"value":1332},"Turn a nightly process on or off: Autopilot, Inbox crawl.",{"type":740,"tag":1210,"props":1334,"children":1335},{},[1336,1341],{"type":740,"tag":1232,"props":1337,"children":1338},{},[1339],{"type":745,"value":1340},"Target (Cible)",{"type":740,"tag":1232,"props":1342,"children":1343},{},[1344],{"type":745,"value":1345},"The profile of your ideal customer: goal, definition, exclusion criteria, threshold. 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