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Elle consomme le budget de lignes de recherche du compte, pas des crédits (voir ",{"type":740,"tag":1103,"props":1422,"children":1423},{"href":632},[1424],{"type":745,"value":633},{"type":745,"value":1426},") ;",{"type":740,"tag":1406,"props":1428,"children":1429},{},[1430],{"type":745,"value":1431},"récupérer le profil LinkedIn d'un prospect. 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Le lot du mois s'ajoute aux lots existants.",{"type":740,"tag":741,"props":1544,"children":1545},{},[1546],{"type":745,"value":1547},"L'offre Essai n'est pas renouvelée.",{"type":740,"tag":753,"props":1549,"children":1550},{"id":603},[1551],{"type":745,"value":604},{"type":740,"tag":741,"props":1553,"children":1554},{},[1555],{"type":740,"tag":761,"props":1556,"children":1557},{"label":763,"color":764,"variant":765,"size":766,"icon":767},[],{"type":740,"tag":741,"props":1559,"children":1560},{},[1561],{"type":745,"value":1562},"Le paiement par carte passe par Stripe, notre prestataire de paiement. Seul un propriétaire ou un administrateur de l'espace peut souscrire.",{"type":740,"tag":741,"props":1564,"children":1565},{},[1566],{"type":745,"value":1567},"Pour souscrire :",{"type":740,"tag":1569,"props":1570,"children":1571},"ol",{},[1572,1577,1582,1587,1592,1605],{"type":740,"tag":1406,"props":1573,"children":1574},{},[1575],{"type":745,"value":1576},"Ouvrez l'écran « Abonnement ».",{"type":740,"tag":1406,"props":1578,"children":1579},{},[1580],{"type":745,"value":1581},"Sous l'offre voulue, cliquez « Payer par carte ». La page de paiement Stripe s'ouvre.",{"type":740,"tag":1406,"props":1583,"children":1584},{},[1585],{"type":745,"value":1586},"Saisissez la raison sociale de votre entreprise et l'adresse de facturation complète. Ces deux informations sont obligatoires : elles figurent sur vos factures.",{"type":740,"tag":1406,"props":1588,"children":1589},{},[1590],{"type":745,"value":1591},"Saisissez votre carte bancaire. Les cartes prépayées sont refusées.",{"type":740,"tag":1406,"props":1593,"children":1594},{},[1595,1597,1603],{"type":745,"value":1596},"Si vous avez un code promotionnel, saisissez-le (voir ",{"type":740,"tag":1103,"props":1598,"children":1600},{"href":1599},"#7-les-codes-promotionnels",[1601],{"type":745,"value":1602},"section 7",{"type":745,"value":1604},").",{"type":740,"tag":1406,"props":1606,"children":1607},{},[1608],{"type":745,"value":1609},"Validez le paiement. Vous revenez sur l'écran « Abonnement », qui affiche « Paiement reçu ». L'offre s'ouvre en quelques secondes, quand Stripe confirme le paiement.",{"type":740,"tag":741,"props":1611,"children":1612},{},[1613,1619],{"type":740,"tag":1614,"props":1615,"children":1616},"strong",{},[1617],{"type":745,"value":1618},"Souscrire pendant l'essai.",{"type":745,"value":1620}," Vous pouvez souscrire avant la fin de l'essai. Votre carte est alors débitée à la fin de l'essai, et l'abonnement commence à cette date. 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Il se saisit sur la page de paiement Stripe, avec « Ajouter un code promotionnel », au moment de souscrire.",{"type":740,"tag":741,"props":1642,"children":1643},{},[1644],{"type":745,"value":1645},"Règles :",{"type":740,"tag":1402,"props":1647,"children":1648},{},[1649,1654,1659],{"type":740,"tag":1406,"props":1650,"children":1651},{},[1652],{"type":745,"value":1653},"un code promotionnel s'applique aux abonnements seulement, pas aux recharges de crédits ;",{"type":740,"tag":1406,"props":1655,"children":1656},{},[1657],{"type":745,"value":1658},"votre carte est demandée même si le code couvre tout le premier mois : elle sert aux mois suivants ;",{"type":740,"tag":1406,"props":1660,"children":1661},{},[1662],{"type":745,"value":1663},"la durée de la remise dépend du code, par exemple le premier mois offert.",{"type":740,"tag":741,"props":1665,"children":1666},{},[1667,1669,1675],{"type":745,"value":1668},"Un code promotionnel n'est pas un code de bon. 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Stripe calcule la TVA au moment du paiement, selon le pays de votre adresse de facturation :",{"type":740,"tag":1402,"props":1692,"children":1693},{},[1694,1699],{"type":740,"tag":1406,"props":1695,"children":1696},{},[1697],{"type":745,"value":1698},"entreprise établie en France : TVA française à 20 % ;",{"type":740,"tag":1406,"props":1700,"children":1701},{},[1702],{"type":745,"value":1703},"entreprise établie dans un autre pays de l'Union européenne, avec un numéro de TVA intracommunautaire vérifié : facture hors taxes, en autoliquidation. 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Si vous êtes déjà abonné, le numéro vérifié s'applique aux factures suivantes. « Retirer le numéro » l'efface de Maya Reach et de Stripe : les factures suivantes portent la TVA française.",{"type":740,"tag":741,"props":1786,"children":1787},{},[1788],{"type":745,"value":1789},"Un membre de l'espace voit le numéro et son statut, sans pouvoir le modifier.",{"type":740,"tag":753,"props":1791,"children":1792},{"id":615},[1793],{"type":745,"value":616},{"type":740,"tag":741,"props":1795,"children":1796},{},[1797],{"type":740,"tag":761,"props":1798,"children":1799},{"label":763,"color":764,"variant":765,"size":766,"icon":767},[],{"type":740,"tag":741,"props":1801,"children":1802},{},[1803],{"type":745,"value":1804},"Quand un abonnement par carte est en cours, l'écran « Abonnement » affiche le bloc « Abonnement par carte » : l'offre, le statut et la « Fin de la période en cours ».",{"type":740,"tag":741,"props":1806,"children":1807},{},[1808],{"type":745,"value":1809},"« Gérer mon abonnement » ouvre l'espace client Stripe. Vous pouvez y :",{"type":740,"tag":1402,"props":1811,"children":1812},{},[1813,1818,1823,1828,1840],{"type":740,"tag":1406,"props":1814,"children":1815},{},[1816],{"type":745,"value":1817},"changer de carte bancaire ;",{"type":740,"tag":1406,"props":1819,"children":1820},{},[1821],{"type":745,"value":1822},"consulter et télécharger vos factures ;",{"type":740,"tag":1406,"props":1824,"children":1825},{},[1826],{"type":745,"value":1827},"modifier l'adresse et le nom de facturation ;",{"type":740,"tag":1406,"props":1829,"children":1830},{},[1831,1833,1839],{"type":745,"value":1832},"changer d'offre (voir ",{"type":740,"tag":1103,"props":1834,"children":1836},{"href":1835},"#12-changer-doffre",[1837],{"type":745,"value":1838},"section 12",{"type":745,"value":1426},{"type":740,"tag":1406,"props":1841,"children":1842},{},[1843],{"type":745,"value":1844},"résilier l'abonnement.",{"type":740,"tag":741,"props":1846,"children":1847},{},[1848,1853,1855,1861],{"type":740,"tag":1614,"props":1849,"children":1850},{},[1851],{"type":745,"value":1852},"Résilier.",{"type":745,"value":1854}," La résiliation prend effet à la fin du mois payé. 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À cette date, sans nouvel abonnement, l'espace est fermé (voir ",{"type":740,"tag":1103,"props":1856,"children":1858},{"href":1857},"#13-lessai-de-7-jours-et-la-fermeture-de-lespace",[1859],{"type":745,"value":1860},"section 13",{"type":745,"value":1604},{"type":740,"tag":741,"props":1863,"children":1864},{},[1865],{"type":745,"value":1866},"Seul un propriétaire ou un administrateur de l'espace peut gérer l'abonnement.",{"type":740,"tag":753,"props":1868,"children":1869},{"id":618},[1870],{"type":745,"value":619},{"type":740,"tag":741,"props":1872,"children":1873},{},[1874],{"type":740,"tag":761,"props":1875,"children":1876},{"label":763,"color":764,"variant":765,"size":766,"icon":767},[],{"type":740,"tag":741,"props":1878,"children":1879},{},[1880],{"type":745,"value":1881},"Une recharge achète des crédits supplémentaires sans changer d'offre. Les paliers de recharge (nombre de crédits et prix) sont définis par la plateforme et affichés dans « Recharger ». S'il n'y en a aucun, l'écran indique « Aucun palier de recharge n'est proposé pour le moment. »",{"type":740,"tag":741,"props":1883,"children":1884},{},[1885],{"type":745,"value":1886},"Les crédits achetés sont valables 365 jours à partir de l'achat.",{"type":740,"tag":741,"props":1888,"children":1889},{},[1890,1895],{"type":740,"tag":1614,"props":1891,"children":1892},{},[1893],{"type":745,"value":1894},"Par carte.",{"type":745,"value":1896}," Dans « Portefeuille », section « Recharger », cliquez « Payer par carte » sous le palier voulu. Comme pour l'abonnement, la page de paiement Stripe demande la raison sociale et l'adresse de facturation. Les crédits arrivent dans le portefeuille quelques secondes après le paiement. Une recharge n'accepte pas de code promotionnel.",{"type":740,"tag":741,"props":1898,"children":1899},{},[1900],{"type":740,"tag":1614,"props":1901,"children":1902},{},[1903],{"type":745,"value":1904},"Par virement :",{"type":740,"tag":1569,"props":1906,"children":1907},{},[1908,1913,1918,1923,1928],{"type":740,"tag":1406,"props":1909,"children":1910},{},[1911],{"type":745,"value":1912},"Ouvrez « Portefeuille », section « Recharger ».",{"type":740,"tag":1406,"props":1914,"children":1915},{},[1916],{"type":745,"value":1917},"Choisissez un palier.",{"type":740,"tag":1406,"props":1919,"children":1920},{},[1921],{"type":745,"value":1922},"Cliquez sur « Demander cette recharge ».",{"type":740,"tag":1406,"props":1924,"children":1925},{},[1926],{"type":745,"value":1927},"Suivez les instructions de « Comment payer ».",{"type":740,"tag":1406,"props":1929,"children":1930},{},[1931],{"type":745,"value":1932},"Les crédits sont ajoutés quand la plateforme a enregistré votre paiement.",{"type":740,"tag":741,"props":1934,"children":1935},{},[1936],{"type":745,"value":1645},{"type":740,"tag":1402,"props":1938,"children":1939},{},[1940,1945,1950],{"type":740,"tag":1406,"props":1941,"children":1942},{},[1943],{"type":745,"value":1944},"seul un propriétaire ou un administrateur de l'espace peut recharger ;",{"type":740,"tag":1406,"props":1946,"children":1947},{},[1948],{"type":745,"value":1949},"une seule demande par virement peut être en attente à la fois. « Annuler la demande » la retire ;",{"type":740,"tag":1406,"props":1951,"children":1952},{},[1953,1955,1959],{"type":745,"value":1954},"un espace fermé ne peut pas recharger. Il faut d'abord souscrire une offre (voir ",{"type":740,"tag":1103,"props":1956,"children":1957},{"href":1857},[1958],{"type":745,"value":1860},{"type":745,"value":1604},{"type":740,"tag":753,"props":1961,"children":1962},{"id":621},[1963],{"type":745,"value":622},{"type":740,"tag":741,"props":1965,"children":1966},{},[1967],{"type":740,"tag":761,"props":1968,"children":1969},{"label":763,"color":764,"variant":765,"size":766,"icon":767},[],{"type":740,"tag":741,"props":1971,"children":1972},{},[1973],{"type":745,"value":1974},"Un code de bon est remis pour une bêta, un partenariat ou une démonstration. Il ouvre une offre pour une durée prévue, ou crédite votre portefeuille, ou les deux.",{"type":740,"tag":741,"props":1976,"children":1977},{},[1978],{"type":745,"value":1979},"Pour utiliser un code :",{"type":740,"tag":1569,"props":1981,"children":1982},{},[1983,1988,1993],{"type":740,"tag":1406,"props":1984,"children":1985},{},[1986],{"type":745,"value":1987},"Ouvrez « Abonnement ».",{"type":740,"tag":1406,"props":1989,"children":1990},{},[1991],{"type":745,"value":1992},"Dans « J'ai un code », saisissez le « Code de bon ».",{"type":740,"tag":1406,"props":1994,"children":1995},{},[1996],{"type":745,"value":1997},"Cliquez sur « Appliquer le code ».",{"type":740,"tag":741,"props":1999,"children":2000},{},[2001],{"type":745,"value":2002},"Seul un propriétaire ou un administrateur de l'espace peut appliquer un code. Un même code ne s'applique qu'une fois par espace.",{"type":740,"tag":753,"props":2004,"children":2005},{"id":624},[2006],{"type":745,"value":625},{"type":740,"tag":741,"props":2008,"children":2009},{},[2010],{"type":740,"tag":761,"props":2011,"children":2012},{"label":763,"color":764,"variant":765,"size":766,"icon":767},[],{"type":740,"tag":741,"props":2014,"children":2015},{},[2016,2021],{"type":740,"tag":1614,"props":2017,"children":2018},{},[2019],{"type":745,"value":2020},"Monter d'offre avec un abonnement par carte.",{"type":745,"value":2022}," Sur l'écran « Abonnement », cliquez « Passer à … » sous l'offre voulue. Le changement prend effet tout de suite : Stripe facture la différence au prorata de la période en cours. La nouvelle offre s'ouvre dès le paiement de cette facture. En attendant, l'écran affiche « Changement d'offre envoyé ».",{"type":740,"tag":741,"props":2024,"children":2025},{},[2026],{"type":745,"value":2027},"Si une résiliation est programmée, reprenez d'abord l'abonnement dans « Gérer mon abonnement », puis changez d'offre.",{"type":740,"tag":741,"props":2029,"children":2030},{},[2031,2036,2038,2044],{"type":740,"tag":1614,"props":2032,"children":2033},{},[2034],{"type":745,"value":2035},"Monter d'offre sans abonnement par carte.",{"type":745,"value":2037}," Cliquez « Payer par carte » sous l'offre voulue (voir ",{"type":740,"tag":1103,"props":2039,"children":2041},{"href":2040},"#6-souscrire-une-offre-par-carte",[2042],{"type":745,"value":2043},"section 6",{"type":745,"value":2045},"). Une offre s'ouvre aussi par une facture réglée que la plateforme enregistre, ou par un code de bon.",{"type":740,"tag":741,"props":2047,"children":2048},{},[2049,2054],{"type":740,"tag":1614,"props":2050,"children":2051},{},[2052],{"type":745,"value":2053},"Descendre d'offre.",{"type":745,"value":2055}," Sur l'écran « Abonnement », cliquez « Passer à … » sous l'offre voulue. La fenêtre de confirmation indique ce que vous perdez et la date d'effet : immédiatement, ou à la fin de votre période payée. Les crédits déjà accordés restent acquis. Un changement prévu peut être annulé avec « Annuler ce changement » tant qu'il n'a pas pris effet.",{"type":740,"tag":741,"props":2057,"children":2058},{},[2059],{"type":745,"value":2060},"Seul un propriétaire ou un administrateur de l'espace peut changer d'offre.",{"type":740,"tag":753,"props":2062,"children":2063},{"id":627},[2064],{"type":745,"value":628},{"type":740,"tag":741,"props":2066,"children":2067},{},[2068],{"type":740,"tag":761,"props":2069,"children":2070},{"label":763,"color":764,"variant":765,"size":766,"icon":767},[],{"type":740,"tag":741,"props":2072,"children":2073},{},[2074,2076,2080],{"type":745,"value":2075},"Un nouvel espace démarre sur l'offre Essai : 7 jours et 2 000 crédits, sans carte bancaire. L'essai compte à partir de la création de l'espace. Pour un espace créé sans invitation, le temps d'attente de la validation par l'équipe Maya Reach est inclus dans ces 7 jours (voir ",{"type":740,"tag":1103,"props":2077,"children":2078},{"href":69},[2079],{"type":745,"value":70},{"type":745,"value":1604},{"type":740,"tag":741,"props":2082,"children":2083},{},[2084],{"type":745,"value":2085},"Trois jours avant la fin de l'essai, les propriétaires et administrateurs de l'espace reçoivent un e-mail. Le même rappel est envoyé trois jours avant la fin d'une période d'abonnement payée.",{"type":740,"tag":741,"props":2087,"children":2088},{},[2089],{"type":745,"value":2090},"Le 8e jour, si aucune offre n'a été souscrite, l'espace est fermé. Il est aussi fermé quand une période payée arrive à échéance sans renouvellement, par exemple après une résiliation. Un bandeau l'indique : « Votre essai est terminé » ou « Votre abonnement est arrivé à échéance ».",{"type":740,"tag":741,"props":2092,"children":2093},{},[2094],{"type":740,"tag":1614,"props":2095,"children":2096},{},[2097],{"type":745,"value":2098},"Ce qui fonctionne encore dans un espace fermé :",{"type":740,"tag":1402,"props":2100,"children":2101},{},[2102,2107,2112],{"type":740,"tag":1406,"props":2103,"children":2104},{},[2105],{"type":745,"value":2106},"vous consultez toutes vos données : prospects, Cibles, campagnes, conversations, historique ;",{"type":740,"tag":1406,"props":2108,"children":2109},{},[2110],{"type":745,"value":2111},"les nouveaux messages LinkedIn continuent d'arriver dans la Réception ;",{"type":740,"tag":1406,"props":2113,"children":2114},{},[2115],{"type":745,"value":2116},"l'écran « Abonnement » reste ouvert pour souscrire une offre ou saisir un code.",{"type":740,"tag":741,"props":2118,"children":2119},{},[2120],{"type":740,"tag":1614,"props":2121,"children":2122},{},[2123],{"type":745,"value":2124},"Ce qui est arrêté :",{"type":740,"tag":1402,"props":2126,"children":2127},{},[2128,2133],{"type":740,"tag":1406,"props":2129,"children":2130},{},[2131],{"type":745,"value":2132},"tous les envois : campagnes, réponses, publications. Les posts programmés partiront en retard, après la réouverture ;",{"type":740,"tag":1406,"props":2134,"children":2135},{},[2136],{"type":745,"value":2137},"tout geste qui écrit ou qui consomme : rédaction, qualification, import, recherche, lecture de profil, répétition, assistant.",{"type":740,"tag":741,"props":2139,"children":2140},{},[2141],{"type":745,"value":2142},"Rien n'est débité pendant la fermeture.",{"type":740,"tag":741,"props":2144,"children":2145},{},[2146],{"type":740,"tag":1614,"props":2147,"children":2148},{},[2149],{"type":745,"value":2150},"Ce qui rouvre l'espace :",{"type":740,"tag":1402,"props":2152,"children":2153},{},[2154,2159],{"type":740,"tag":1406,"props":2155,"children":2156},{},[2157],{"type":745,"value":2158},"le paiement d'une offre, par carte ou enregistré par la plateforme ;",{"type":740,"tag":1406,"props":2160,"children":2161},{},[2162],{"type":745,"value":2163},"un code de bon qui ouvre une offre.",{"type":740,"tag":741,"props":2165,"children":2166},{},[2167,2172],{"type":740,"tag":1614,"props":2168,"children":2169},{},[2170],{"type":745,"value":2171},"Une recharge de crédits ne rouvre pas l'espace.",{"type":745,"value":2173}," Elle est d'ailleurs refusée tant que l'espace est fermé.",{"type":740,"tag":741,"props":2175,"children":2176},{},[2177,2179,2183],{"type":745,"value":2178},"Voir aussi ",{"type":740,"tag":1103,"props":2180,"children":2181},{"href":69},[2182],{"type":745,"value":70},{"type":745,"value":2184}," pour la création de l'espace et la première connexion.",[2186,2187,2188,2189,2190,2191,2192,2193,2194,2195,2196,2197,2198,2199,2200],{"id":587,"text":588,"depth":15},{"id":590,"text":591,"depth":15},{"id":593,"text":594,"depth":15},{"id":596,"text":597,"depth":15},{"id":319,"text":320,"depth":85},{"id":600,"text":601,"depth":15},{"id":603,"text":604,"depth":15},{"id":606,"text":607,"depth":15},{"id":609,"text":610,"depth":15},{"id":612,"text":613,"depth":85},{"id":615,"text":616,"depth":15},{"id":618,"text":619,"depth":15},{"id":621,"text":622,"depth":15},{"id":624,"text":625,"depth":15},{"id":627,"text":628,"depth":15},1793441371261]